Privacy Policy

1. Who We Are

InAirBookings.com is owned and operated by INAIRGROUP LLC, a registered independent travel service provider located at 5855 Alderson Street, Suite 7, Pittsburgh, PA 15217, United States.

We are an independent travel agency and are not affiliated with, endorsed by, or representing any airline, airport, or government body. We help customers find and book domestic and international flights.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website, you agree to the terms described in this policy.

2. Information We Collect

Information you provide directly:

• Full name
• Email address
• Phone number
• Travel details (origin, destination, travel dates, number of passengers, cabin class)
• Payment information (processed securely through third-party payment processors — we do not store full card numbers)

Information collected automatically:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on site
• Referring URLs
• Device type (desktop, mobile, tablet)

We collect only the minimum information necessary to provide our services and respond to your booking requests.

3. How We Use Your Information

We use the information we collect to:

• Process and confirm your flight booking requests
• Contact you with fare options, price quotes, and booking confirmations
• Provide customer support for bookings, changes, and cancellations
• Send booking-related communications (e-tickets, receipts, updates)
• Improve our website and services based on usage patterns
• Comply with legal obligations and resolve disputes
• Detect and prevent fraudulent activity

We do not use your information to send unsolicited marketing emails without your consent. We do not sell or rent your personal information to third parties for their marketing purposes.

4. How We Share Your Information

We may share your information with the following parties only as necessary to complete your booking:

• Airlines and booking systems: To search for and confirm flight reservations on your behalf
• Payment processors: To securely process payment transactions (e.g., Stripe, PayPal). These processors are PCI-DSS compliant.
• Customer support tools: To manage communications and support requests
• Legal authorities: If required by law, court order, or to protect the rights and safety of our users

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for commercial purposes.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse site traffic.

Types of cookies we use:

• Essential cookies: Required for the website to function correctly (e.g., form submission, session handling)
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Advertising cookies: Used to serve relevant ads through platforms like Google Ads

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website. By continuing to use our site, you consent to the use of cookies as described above.

6. Data Security

We implement industry-standard security measures to protect your personal information:

• All pages are served over HTTPS with SSL/TLS encryption
• Payment information is processed through PCI-DSS compliant payment processors
• We do not store full credit card numbers on our servers
• Access to personal data is restricted to authorised personnel only
• We regularly review and update our security practices

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

• Completing and supporting your booking
• Complying with legal, accounting, and reporting obligations
• Resolving disputes and enforcing our agreements

Booking records are typically retained for up to 7 years for accounting and legal compliance purposes. You may request deletion of your personal data at any time (subject to legal retention requirements) by contacting us at the details below.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access: Request a copy of the personal data we hold about you
• Right to correction: Request correction of inaccurate or incomplete data
• Right to deletion: Request deletion of your personal data (subject to legal obligations)
• Right to object: Object to our processing of your data for marketing purposes
• Right to portability: Request transfer of your data in a structured, machine-readable format
• Right to withdraw consent: Withdraw consent to data processing at any time

To exercise any of these rights, please contact us at +1 (570) 599-6951 or write to us at our business address. We will respond within 30 days.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information as defined under CCPA.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete such information promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our website may use third-party tools including Google Analytics and Google Ads. These services have their own privacy policies governing data use. For more information, visit Google's Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: